John Maleyeff
Quality Service Management: A Guide to Improving Business Processes
Quality Service Management: A Guide to Improving Business Processes
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Format: Paperback / softback
Length: 202 pages
Publication date: 06 May 2022
Publisher: Taylor & Francis Ltd
Providing clear guidance for anyone servicing internal or external customers, this book offers a framework for analyzing and managing quality using a comprehensive closed-loop approach. It details basic statistical techniques and packages the framework, procedures, and methods into a management construct.
Weight: 336g
Dimension: 152 x 227 x 22 (mm)
ISBN-13: 9781032057514
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