Rapport: The Four Ways to Read People

Laurence and Emily Alison are world-leading forensic psychologists who specialize in criminal interrogations. They have developed a ground-breaking model of interpersonal communication that works for teenagers as well as terrorists. Rapport reveals that every interaction follows four styles: Control, Capitulate, Confront, and Co-operate, and understanding these styles can help you shape any conversation at will.

Format: Paperback / softback
Length: 368 pages
Publication date: 30 July 2020
Publisher: Ebury Publishing

Laurence Alison is one of my academic heroes. He does what every writer longs to do. He makes the difficult clear - without losing his rigour.
Malcolm Gladwell, they are quietly revolutionising the study and practice of interrogation. Their findings are changing the way law enforcement and security agencies approach the delicate and vital task of gathering human intelligence.

The Guardian, get what you want from even the most difficult characters. All of us have to deal with difficult people. Whether we're asking our neighbour to move a fence or our boss for a pay rise, we can struggle to avoid arguments and get what we want.

Laurence and Emily Alison are world leaders in forensic psychology, and they specialise in the most difficult interactions imaginable: criminal interrogations. They advise and train the police, security agencies, the FBI, and the CIA on how to deal with extremely dangerous suspects when the stakes are high.

After 30 years of work - and unprecedented access to 2,000 hours of terrorist interrogations - they have developed a ground-breaking model of interpersonal communication. This deceptively simple approach to handling any encounter works as well for teenagers as it does for terrorists. Now it's time to share it with the world.

Rapport reveals that every interaction follows four styles: Control (the lion), Capitulate (the mouse), Confront (the Tyrannosaur), and Co-operate (the monkey). As soon as you understand these styles and your own goals, you can shape any conversation at will. And you'll be closer to the real secret: how to create instant rapport.

Weight: 366g
Dimension: 216 x 135 x 34 (mm)
ISBN-13: 9781785042065