Reference and Information Services: An introduction

This book provides readers with the knowledge and tools needed to manage the ebb and flow of reference services in today's libraries, covering fundamental concepts, major reference sources, and special topics. It also offers fresh insights on timely issues, such as the pandemic's effect on reference services, health information, selecting and evaluating reference materials, and techniques for evaluating sources for misinformation.

Format: Paperback / softback
Length: 496 pages
Publication date: 16 March 2023
Publisher: Facet Publishing

In the ever-evolving landscape of information services, this comprehensive book equips readers with the essential knowledge and tools to navigate the dynamic world of reference services in libraries. From the relentless surge of misinformation to the swift disruptions brought about by the pandemic, a multitude of factors is prompting our profession to reevaluate and redefine reference services. Fortunately, this timeless classic has been revitalized in a newly revised edition, carefully crafted to address the evolving reference landscape. Designed to complement every introductory library reference course, Cassell and Hiremath's book also serves as an invaluable resource for current practitioners, guiding them in their day-to-day work. It imparts proven methods for identifying crucial materials by matching specific types of questions to the most reliable sources, regardless of format. Guided by a national advisory board of educators and experts, this thoroughly updated text presents chapters covering fundamental concepts, major reference sources, and special topics, while also offering fresh perspectives on timely issues, including:

A comprehensive template for the skills and expectations demanded of the reference librarian

The pandemic's impact on reference services and the enduring ingenuity employed by libraries in providing remote and virtual reference

A dedicated chapter on health information, with a special focus on health equity and information sources

Strategies for selecting and evaluating reference materials, ensuring currency and relevance

A heightened emphasis on techniques for evaluating sources for misinformation and equipping library users with the tools to discern facts from falsehoods

Reference as programming, readers' advisory services, and developmental appropriate material for all ages

By embracing this comprehensive guide, information services workers can stay ahead of the curve, adapt to the changing tides, and deliver exceptional reference services that empower users and foster knowledge discovery.

Weight: 1014g
Dimension: 254 x 180 x 31 (mm)
ISBN-13: 9781783306329
Edition number: 5 ed