Remote Triage and Consultations in Emergency and Primary Care

Remote consultation and care can pose unique challenges, even for the most experienced of clinicians. It’s not always easy to understand the full picture or know if you’ve made the right call when assessing patients without face-to-face contact.

Whether you are an experienced clinician working within primary care, urgent or emergency call centres, social work, diabetes care, or new to a remote telehealth role, this book brings together all the vital information you need to practise competently and confidently in your remote clinical decision making.

Examining in detail the tools and clinical reasoning skills for common presentations found within remote clinical triage and consultation, this book teaches you how to apply your existing clinical skills to remote, digital and telehealth settings.  

Key features include:  

• Written by a range of authors from multiple professional backgrounds. 
• Practice guidance on how to apply tools and techniques to your own clinical practice.
• Covers fundamental and advanced topics to support both higher education and vocational pathways.
• Covers information gathering and communication skills through both telephone and video consultation.
• Includes up-to-date, original content and fills important gaps in the literature including caring for those with highly complex care needs, autistic people, those with learning difficulties, people from underrepresented backgrounds, as well as high impact users.

• Publication date: 14 September 2026
• Page count: 304
• Dimensions: Height 245 mm; Width 190 mm; Thickness 19 mm
• Publisher: Class Publishing Ltd
• Format: Paperback
• ISBN-13: 9781801610193