Robert Johnston,Michael Shulver,Nigel Slack,Alan Betts
Service Operations Management
Service Operations Management
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Format: Paperback / softback
Length: 664 pages
Publication date: 04 September 2025
Publisher: Pearson Education Limited
Address real-world organisational challenges by applying the principles of Service Operations Management Service Operations Management, 6th edition provides an understanding of how service performance can be improved in organisations. It features tools and techniques throughout, along with examples from a wide variety of international businesses.
Weight: 1226g
ISBN-13: 9781292739090
Edition number: 6 ed
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