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Social Robot Experience: Analyse der Veranderung der Customer Experience durch den Einsatz von sozialen Service-Robotern
Social Robot Experience: Analyse der Veranderung der Customer Experience durch den Einsatz von sozialen Service-Robotern
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- More about Social Robot Experience: Analyse der Veranderung der Customer Experience durch den Einsatz von sozialen Service-Robotern
Format: Paperback / softback
Length: 310 pages
Publication date: 31 January 2025
Publisher: Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
Service-Roboter halten zunehmend Einzug in die Lebenswelt der Konsumenten und unterstützen diese bei ihren Alltagstätigkeiten. Es wird die zentrale Frage untersucht, ob und in welcher Richtung der Einsatz von Social Robots die CE eines Konsumenten verändert.
Dimension: 210 x 148 (mm)
ISBN-13: 9783658462468
Edition number: 2025 ed.
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