Kaveh Hushyar,Harald Braun,Hossein Eslambolchi
Telecom Extreme Transformation: The Road to a Digital Service Provider
Telecom Extreme Transformation: The Road to a Digital Service Provider
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Communication service providers (CSPs) are transforming into digital service providers (DSPs) to build a unified network for wireless, wireline, video, and content. This transformation will help CSPs improve their business with best-in-class practices.
\n Format: Hardback
\n Length: 250 pages
\n Publication date: 29 July 2021
\n Publisher: Taylor & Francis Ltd
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Communication service providers (CSPs) are facing a significant shift towards becoming digital service providers (DSPs). This transformation involves a comprehensive overhaul of their business models, infrastructure, and offerings to meet the evolving demands of consumers and businesses in the digital age.
One of the key aspects of this transformation is the development of a unified network that can seamlessly integrate wireless, wireline, video, and content services. This will enable CSPs to offer a comprehensive range of services to their customers, providing them with a single point of contact for all their communication needs.
To achieve this, CSPs need to adopt best-in-class practices and technologies. This includes the use of cloud computing, virtualization, and network automation to improve operational efficiency and reduce costs. Additionally, CSPs must invest in developing their customer service capabilities and offering personalized experiences to their customers.
Another important aspect of the transformation is the integration of artificial intelligence (AI) and machine learning (ML) technologies. These technologies can help CSPs analyze customer data and provide personalized recommendations and services. This can lead to increased customer satisfaction, loyalty, and revenue.
In conclusion, the transformation of communication service providers to digital service providers is a critical step for the industry. CSPs that embrace this transformation and adopt best-in-class practices and technologies will be able to compete effectively in the digital market and provide their customers with a superior experience.
\n Weight: 568g\n
Dimension: 160 x 242 x 20 (mm)\n
ISBN-13: 9780367750138\n \n
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