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The Change Agent: Transforming an Underperforming Internal Audit Department

The Change Agent: Transforming an Underperforming Internal Audit Department

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  • More about The Change Agent: Transforming an Underperforming Internal Audit Department


John Taylor has been hired to transform the underperforming internal audit unit at InSports. The audit committee has given him one year to make improvements or the function will be outsourced. He must lead the group through 12 challenging months as they focus on what matters most when performing audit and advisory services, communicate results faster and better, leverage existing quality control and data analytics techniques, and help the organization address strategic, operational, compliance, and financial risks.

Format: Paperback / softback
Length: 292 pages
Publication date: 01 November 2023
Publisher: Taylor & Francis Ltd


John Taylor has been brought in to turn around the struggling internal audit department at InSports. The auditors are failing to examine the elements that the audit committee and executive leadership believe are crucial to the organization's success, their approach is inadequate, and their relationships with their clients are tense. The audit committee has been understanding, but their patience has run out. Their mission is clear: improve the function significantly within a year, or it will be outsourced.

This is the tale of a forward-thinking leader who must develop a plan to improve procedures and produce greater outcomes for stakeholders at all organizational levels. The audit committee, all levels of management, and staff members expect more from internal audit. John must now guide the team through 12 difficult months as they concentrate on what is most important when providing audit and advisory services. They must communicate outcomes more quickly and effectively, leverage current quality control and data analytics approaches, and, with every interaction, assist the organization in addressing strategic, operational, compliance, and financial risks.

With similarities to The Goal and The Phoenix Project and utilizing Kotter's 8-Step Process for Leading Change, follow John and the internal audit team as they navigate nearly insurmountable obstacles on their transformation journey, beginning in Boston and traveling to New York, San Francisco, London, and Buenos Aires.

Weight: 488g
Dimension: 156 x 233 x 19 (mm)
ISBN-13: 9781032345796

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