The Decision Intelligence Handbook: Practical Steps for Evidence-Based Decisions in a Complex World

Decision intelligence (DI) is a top technology trend for several years, and more than a third of large organizations are adopting it. This handbook provides a step-by-step method for integrating technology into decisions that bridge from actions to desired outcomes, with a focus on systems that act in an advisory, human-in-the-loop capacity to decision-makers. It addresses three widespread data-driven decision-making problems: how can decision-makers use data and technology to ensure desired outcomes, how can technology teams communicate effectively with decision-makers to maximize the return on their data and technology investments, and how can organizational decision-makers assess and improve their decisions over time?

Format: Paperback / softback
Length: 250 pages
Publication date: 31 July 2023
Publisher: O'Reilly Media

Decision intelligence (DI) has garnered significant attention as a prominent technology trend over the past few years, with the Gartner Group noting that more than a third of large organizations have already adopted it. Some even consider DI to be the next phase in the evolution of artificial intelligence (AI). A multitude of software vendors are currently offering DI solutions, aiding organizations in implementing evidence-based or data-driven decision strategies. However, until now, there has been a lack of practical guidance for organizations to formalize decision-making processes and seamlessly integrate their decisions with data.

In their book, authors L.Y. Pratt and N.E. Malcolm aim to bridge this gap by presenting a comprehensive step-by-step method for integrating technology into decisions that effectively bridge from actions to desired outcomes. With a particular focus on systems that operate in an advisory, human-in-the-loop capacity to decision makers, this handbook provides valuable insights and solutions to three prevalent data-driven decision-making challenges:

Ensuring Desired Outcomes: How can decision makers leverage data and technology to achieve their desired outcomes?

Effective Communication between Technology Teams and Decision Makers: How can technology teams effectively communicate with decision makers to maximize the return on their data and technology investments?

Assessing and Improving Decision-Making over Time: How can organizational decision makers assess and continuously improve their decisions over time?

By addressing these critical aspects, this handbook offers valuable guidance for organizations seeking to leverage technology to enhance their decision-making processes and drive better business outcomes. Whether you are a decision maker, a technology professional, or an organizational leader, this book provides valuable insights and practical strategies to help you navigate the complex landscape of data-driven decision-making.

Weight: 482g
Dimension: 176 x 235 x 18 (mm)
ISBN-13: 9781098139650