D. H.Stamatis
The Forgotten Leg of Quality: Customer Service
The Forgotten Leg of Quality: Customer Service
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- More about The Forgotten Leg of Quality: Customer Service
Format: Paperback / softback
Length: 320 pages
Publication date: 30 December 2025
Publisher: Taylor & Francis Ltd
This book emphasizes the importance of customer service in various industries, highlighting its role in profitability. It presents numerous examples to remind leaders of the detrimental impact of neglecting customer service and the need for proactive measures.
Weight: 534g
Dimension: 233 x 157 x 23 (mm)
ISBN-13: 9781041095316
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