This Is Service Design Methods: A Companion to This Is Service Design Doing

This book provides 54 hands-on descriptions of service design methods, including research, ideation, prototyping, and facilitation. It is the print version of the method companion to the book This Is Service Design Doing (#TiSDD). While methods are essential, combining them into a cohesive process and guiding people through it is also necessary for success.

\n Format: Paperback / softback
\n Length: 240 pages
\n Publication date: 31 August 2018
\n Publisher: O'Reilly Media, Inc, USA
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This comprehensive book offers a wealth of 54 hands-on descriptions, providing invaluable guidance on the essential methods employed in service design. These methods encompass a range of activities, including research, ideation, prototyping, and facilitation. Presented in a professional bound format, this print version of the method companion to "This Is Service Design Doing (#TiSDD)" offers a visually appealing and user-friendly presentation of the same content found on the book's website, tisdd.com.

While it is true that methods serve as the foundational elements of a service design process, it is important to recognize that simply possessing a collection of bricks does not automatically confer the skills of an architect or a bricklayer. Achieving success in service design necessitates a profound mastery of these methods, coupled with the ability to integrate them seamlessly into a tailored process that aligns with the specific context and requirements of your organization. Furthermore, it is essential to possess the skills to guide individuals through this novel approach to work, fostering their understanding and adoption of service design principles.

It is worth noting that this book solely focuses on presenting the building blocks of service design, leaving the intricate task of assembling them into a cohesive design process, planning and managing it, as well as explaining the rationale behind investing in service design, and bringing it to life within your organization, to be explored in depth in "This Is Service Design Doing."

\n Weight: 410g\n
Dimension: 231 x 186 x 14 (mm)\n
ISBN-13: 9781492039594\n \n