SunilLuthra,DixitGarg,AshishAgarwal,Sachin K.Mangla
Total Quality Management (TQM): Principles, Methods, and Applications
Total Quality Management (TQM): Principles, Methods, and Applications
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Excellent- More about Total Quality Management (TQM): Principles, Methods, and Applications
Organizations are focusing on customer satisfaction, but there is a lack of understanding of their requirements. Total Quality Management (TQM) integrates all phases and ensures a defect-free quality product. This textbook provides an understanding of all aspects of TQM and its implementation, discussing quality systems, customer needs, and Total Productive Maintenance (TPM). It is written as a textbook for students of engineering and management and can be helpful to organizations in choosing the correct quality system and managers in decision-making.
\n Format: Hardback
\n Length: 198 pages
\n Publication date: 05 October 2020
\n Publisher: Taylor & Francis Ltd
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Organizations are currently placing a significant emphasis on achieving total customer satisfaction. Nevertheless, there exists a lack of comprehension regarding the precise requirements and the specific needs of customers. Total Quality Management (TQM) serves as a comprehensive approach that encompasses all phases and guarantees the production of defect-free quality products. This textbook serves as a valuable resource for gaining a comprehensive understanding of TQM principles and their practical implementation.
This textbook delves into the intricacies of quality systems, providing a detailed examination of various quality management principles. It underscores the paramount importance of addressing customer needs, highlighting the significance of customer-centricity in achieving quality excellence. Additionally, the textbook introduces the concept of Total Productive Maintenance (TPM), a proactive maintenance strategy aimed at maximizing equipment and system efficiency.
Designed as a textbook for students pursuing engineering and management degrees, this resource also serves as a valuable guide for all organizations seeking to select the most appropriate quality system. It provides insights into various quality systems, enabling managers to make informed decisions when analyzing and improving processes. Furthermore, a solutions manual and power point presentations slides are available for qualified adoptions.
\n Weight: 476g\n
Dimension: 163 x 240 x 19 (mm)\n
ISBN-13: 9780367512835\n \n
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