Sabine Junginger
Transforming Public Services by Design: Re-Orienting Policies, Organizations and Services around People
Transforming Public Services by Design: Re-Orienting Policies, Organizations and Services around People
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Format: Paperback / softback
Length: 200 pages
Publication date: 24 June 2024
Publisher: Taylor & Francis Ltd
Transforming Public Services by Design offers a human-centered design perspective on policies, organizations and services. Three design projects by large-scale government agencies illustrate the implications for organizations and the people involved in designing public services: the Tax Forms Simplification Project by the Internal Reven
Weight: 378g
Dimension: 173 x 245 x 16 (mm)
ISBN-13: 9781032836911
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