Helen Morris & Liz Gallacher
VeriSM Professional Courseware
VeriSM Professional Courseware
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- Condition: Brand new
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- More about VeriSM Professional Courseware
Format: Paperback
Length: 265 pages
Publication date: 24 January 2019
Publisher: Van Haren Publishing
Service management has never been so important, as all organizations are either receiving or providing services to and from others. As digitization has spread through our organizations and culture, IT has become a vital part of our workplace. VeriSM provides guidance on how to manage the variety of service management approaches which have now become common practice. Often organizations do not know how to combine these approaches, or if they should adopt one or another in preference. VeriSM allows an organization to understand how to make the best use of all of its approaches.The courseware is designed to support your learning about the VeriSM concepts, and to be a guide to your understanding of service management and its use across the whole organization.
Weight: 850g
Dimension: 211 x 296 x 29 (mm)
ISBN-13: 9789401803847
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UK and International shipping information
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